The Role of IT in Next 5 Years

May 13th, 2010

According to research firm Corporate Executive Board, 3 of every 4 IT roles currently occupied in today’s enterprises will be transformed into something very different within the next 5 years.  The findings drive home two points worth highlighting:

  1. IT roles that remain within the enterprise will no longer be “pure play” IT functions as we know them today.   The business’ view of IT value is rapidly shifting away from enablement of business process and towards enhanced business intelligence, collaboration, or customer experience.   The IT roles that remain will be rolled directly into business lines or into a centralized shared resources group.
  2. Many of the non-core IT functions are to be “externalized” to third party service providers that will maintain the requisite specialized expertise that is currently duplicated in many traditional enterprise IT shops today.  The economic efficiencies of this trend are manifestly evident;  a bakery does not need a full time Microsoft Applications Systems Admin.

Many of our cutomers are considering these trends as they go through their strategic long range planning exercises.  What will your IT organization look like in 5 years?

For a full executive summary of the CEB report, please go here:   http://news.executiveboard.com/article_display.cfm?article_id=1291

-Bob’s Perspective

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